• All returns on clothing items will be refunded via store credit in the form of an E-Gift Card code. 
  • clothing items must be sent back within 14 days of the delivery date to be eligible for store credit .
  • ALL cosmetics such as lipgloss/lipstick are considered Final Sale and cannot be returned for store credit.
  • You will be responsible for covering the shipping costs to return your item(s).

  •  Items must be unwashed, unworn and unaltered, have no makeup stains, deodorant stains and in original condition with tags attached.
  • Please allow 5-7 business days for us to process your return once it is received. 

  • True Deals Online Store is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
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